Shipping policy

At Ventiques, we strive to process and ship orders as promptly as possible. Please review our shipping policy below for information regarding order processing, product availability, and shipment timing.

Order Processing and Handling

In-Stock Items: Items that are in stock are generally processed and prepared for shipment within one (1) business day of order placement.

Out-of-Stock and Backordered Items: Items that are out of stock or on backorder may require additional processing and handling time. These items will be shipped once they become available. Shipping timelines for these products may vary depending on availability.

Orders Containing In-Stock and Backordered Items

Orders containing both in-stock merchandise and out-of-stock or backordered items will generally be held and shipped together once all items in the order are available, unless otherwise requested by the customer.

If you would like available, in-stock items to ship before the remaining items become available, please contact us to request a separate shipment. Additional shipping charges may apply.

Shipping and Delivery Times

Order processing time is separate from transit time. Once an order has shipped, delivery time will depend on the selected shipping method, destination, and carrier. Delivery dates are estimates and are not guaranteed.

Please note that orders containing backordered or out-of-stock items may take longer to ship due to product availability.

Questions About Your Order

If you have questions about product availability, order processing, or shipping arrangements, please contact our customer service team for assistance. 

Thank you for shopping with Ventiques. We appreciate your business and look forward to serving you.